McDougald Terrace Relocation Updates 1/7 - 1/11

UPDATE 01-11-2020 3:30 pm

Today, we held our community meeting, giving updates to residents, community members and community leaders on what we have completed this week and what is to come. As a reminder to relocated residents – you are not alone. We are here to help and we have wonderful community partners providing necessary services.

Thank you to all of the wonderful organizations that showed up today. We want to make sure there services are readily available to you.

·         If you are pregnant, a nursing mother, if you are in need of birth support, transportation, or would like to take part in Grocers on Wheels, you can reach out to maame or contact Maya Jackson at 919-627-8679.

·         If you need assistance from Durham County Social Services, or need to submit your January 2020 documents, please call 919-560-8798.

·         Residents in need of mental health care or substance abuse crisis, you can call the 24 hour Alliance Health line at 800-510-9132 or visit them online at

·         If residents have a 4-year-old or a soon to be 4 year old you can apply them for Pre-K now at For additional early education programs for children ages 0-5 visit

If a resident was unable to attend the meeting today and was unable to obtain your food stipend, we will contact you and provide you with your stipend.

Tomorrow, TMAC will provide transportation to relocated residents for a Walmart trip. Please click here for information on route schedules.

As a reminder to community members interested in donating, please give to either The Good Neighbor Fund or the Durham One Fund. We are also asking that folks donate supplies like non-perishable food and essential items like paper plates, plastic utensils, baby food and baby formula, as well as Tupperware products. Donations should be delivered to the Salvation Army at 909 Liberty Street anytime Monday-Friday from 8am-4pm.  


UPDATE 01-10-2020 – 4:30pm

Our partners at the Salvation Army are taking the lead in gathering and distributing donations, they are staying open until 6pm today to accept donations at their office at 909 Liberty Street. They will reconvene tomorrow from 2-6pm at 51B Ridgeway Ave., at McDougald Terrace. Starting again on Monday, lasting through Friday from 8am to 4pm, daily, you can drop off donations at the Salvation Army at 909 Liberty Street. We ask that you do not drop off donations directly to the hotels.

If there is interest in donating, please consider supplying things like non-perishable food and essential items like paper plates, plastic utensils, as well as hygiene products, baby food and baby formula, and Tupperware products so residents can store food. Please also consider giving to the GoFundMe – The Good Neighbor Fund – which is supported by Ashley Canady, the resident council president. You may also give to the United Way of the Greater Triangle’s Durham One Fund.

Yesterday, Durham Housing Authority (DHA) oversaw the inspection of 58 unoccupied units. 34 of these units reported elevated levels of CO. We have completed inspections of all units that were still occupied. We have approximately 127 unoccupied units left to inspect. We have approximately 270 households relocated across 12 hotels in Durham County. 55 residents remain at the McDougald Terrace property.

As noted yesterday, given the timeline for completing the inspections of the remaining units and making necessary updates and repairs, we are asking that relocated residents remain relocated for at least another week.

We would like to remind all residents that there will be a community meeting tomorrow, Saturday, January 11, at 11:00 am ET at Burton Elementary School in Durham. The purpose of this meeting is to meet with McDougald Terrace residents, provide updates and answer questions. We also plan to distribute per diem food cards to residents for use during the following week. Please have identification with you to ensure secure distribution. Chick-fil-A will provide food on-site for residents.

Other groups joining us on Saturday include the Alliance Behavioral Health, DSS, Durham Public Health, Durham Parks & Rec., and the Bookmobile.

The city manager’s office is coordinating transportation to and from the meeting on Saturday starting at 9:30am.

We understand this is a very difficult time and we appreciate your patience.


UPDATE 01-09-2020 - 4:00pm
As of this afternoon, Durham Housing Authority (DHA) has overseen the inspection of all occupied units, where residents are currently still living. 22 of the 70 final occupied units were identified for having elevated CO levels.
Remaining residents should know that if we do find elevated levels of carbon monoxide or other gases from these appliances, it will be mandatory that residents evacuate their apartments.
We would also like to reiterate that there will be a community meeting this Saturday at Burton Elementary School in Durham at 11:00 AM. This meeting will update residents on our progress and answer questions. DHA will provide transportation for relocated residents.
DHA would like to take the opportunity to thank those individuals and organizations who have provided donations, as well as TMAC Transportation for providing residents with transportation assistance. We are truly grateful for your contributions.
We are continuing to meet with local, state and federal officials, including officials at HUD to secure any additional funding and resources that we can to ensure that residents of McDougald Terrace are safe in their homes.

Please click here to view an updated "Frequently Asked Questions" document.


UPDATE 01-08-2020 4:00 PM Durham Housing Authority (DHA) has overseen the inspection of 70 occupied units, where residents are currently still living, 28 of these units were identified for replacement of either the heater or the stove.

We have been continuing to inspect the remaining units with residents still in them, and we expect to complete inspection of all occupied units by the end of the day. Following completion, we will know how long we can expect the rest of the inspections to take and should know more by tomorrow.

As of this morning there were 225 hotel rooms across Durham County being occupied by close to 200 households. At this time, I’d like to take a moment to thank the staff of each hotel that is graciously housing these residents at this time. Their hard work and service is greatly recognized by Durham Housing Authority and the leaders of this community, so we thank them.

DHA would like to reiterate that this is a voluntary evacuation. Those who have been relocated are allowed to return to their property and get their belongings. We ask that if you decide to stay at the property please alert the McDougald Terrace staff.

Please note that there will be another meeting this Saturday at Burton Elementary School at 11:00 am. The top priority of this meeting is to update residents on our progress, therefore we ask that seating for these residents take priority over nonresidents. Transportation to and from the meeting will be provided to those residents who are currently staying at hotels, and we will follow up with more information on these logistics.

DHA would also like to take a moment to thank Leonardo Williams, owner of Zweli’s Kitchen & Catering, who has distributed food to our community members. We are very thankful for your help during this time.

There will be another update tomorrow, and the time and location will be shared through another media advisory. In the meantime, please direct all media inquiries to Carl Newman at [email protected].


UPDATE 01-07-2020 6:20 PM Residents needing assistance with transportation may call TMAC Transportation. Service is paid for by DHA.

Posted on Saturday, January 11, 2020

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