Housing Stability Specialist
Location: Central Office
Pay rate: $30,034 to $39,044
Closing Date: Open Until Filled
The Housing Stability Specialist is responsible for ensuring that DHA residents are able to remain in stable housing by working supportively and proactiviely with the aim of sustaining tenancies. This position supports the Property Managers in the collection of rent, providing rental agreements, repayment agreements and acting as a liasion to support residents in their needs during emergencies such as the COVID-19 pandemic. This position will report to the Director of Housing Operations. Performs general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing. Coordinate and maintain records, schedule meetings and conference calls as needed. Answer phones promptly and uses good judgment to prioritize the distribution of messages timely.
The successful candidate will have demonstrated experience working with families in a variety of housing programs, experience referring and/or advising families from diverse racial and ethnic backgrounds on Temporary Assistance for Needy Families (TANF) benefit entitlements AND two (2) years' experience in a customer service environment preferably in a public housing organization or social service agency. Spanish speaking is a plus, but not required.