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Our Plans for DHA

Annual Plans are available for review in the Durham Housing Authority main office during regular business hours or you can email Ashanti Brown to request a copy.

Strategic Plan: Goals & Objectives
Adopted by DHA Board of Commissioners on May 24, 2017

The agency has also set important goals as part of the strategic plan. These are: 

Strengthen Financial Stability & Operational Efficiency

  • Improve financial operations, structure and reporting capacity 
  • Diversify revenue sources to promote financial stability
  • Upgrade technology and develop a paperless operation
  • Increase work processes and decision-making practices are aligned to support DHA's mission

High Performing Organization in both Public Housing and HCV Program

  • Recruit and retain quality employees
  • Strengthen DHA's financial well being
  • Achieve and maintain high performer status
  • Avoid audit findings

Build Strong Community Partnerships

  • Strengthen and increase community relations
  • Increase community awareness

Provide Quality Customer Service

  • Ensure effective communication within the organization, with clients, and the community
  • Treat everyone with RESPECT
  • Ensure that staff is knowledgeable about the programs we offer
  • Build stronger levels of trust and transparency

Create Healthy & Sustainable Communities

  • Elicit/Involve resident/community participation in planning decisions
  • Promote public health and a clean, safe environment
  • Provide diversity and diverse housing opportunities
  • Design housing that incorporates transportation options
  • Improve availability and access by ALL to opportunities and needs

Build a Strong Asset Portfolio

  • Maintain attractive, well-maintained properties and fleet
  • Invest in private market real estate
  • Seek alternative funding sources
  • Maintain competitive rents
  • Have a pool of builders, developers and design professionals

 

Map showing the location of Durham within the state of North Carolina

Serving the City of Durham, North Carolina