Our Plans for DHA
The proposed 2023 Annual PHA Plan, PHA Plan Elements and all information related to the Public Hearing to be held on 9/28/22, including updates, will be available for review by the public by appointment at the following locations:
- Durham Housing Authority's Central Office - 330 East Main Street, Durham, NC 27701
- Durham Housing Authority Resident Services - 561 East Main Street, Durham NC 27701
- Durham Housing Authority Management Office locations:
- McDougald Terrace, 1101 Lawson Street, Durham, NC 27701
- 519 East Main Street, Durham, NC 27701
- Cornwallis Road, 3000 Weaver Street, Durham, NC 27707
- Hoover Road, 1126 S Hoover Rd, Durham, NC 27701
- Oxford Manor, 3633 Keystone Place, Durham, NC 27704
To request an appointment to view the documents in person please call 919.683.1551 ext. 7217 or email Annual Plan Appointments.
Electronic versions of the plan documents can be sent to you via email upon request. Please email your request to DHA Written Comments.
DHA will provide a reasonable accommodation to a qualified individual with a disability by providing modifications, alterations or adaptation in policy, procedures, and practices. Please email A. Brown if you require a reasonable accommodation, auxiliary aides, effective communication services, or translation at least 48 hours prior to the hearing. Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 919.683.1551.
Strategic Plan: Goals & Objectives
Adopted by DHA Board of Commissioners on May 24, 2017
The agency has also set important goals as part of the strategic plan. These are:
Strengthen Financial Stability & Operational Efficiency
- Improve financial operations, structure and reporting capacity
- Diversify revenue sources to promote financial stability
- Upgrade technology and develop a paperless operation
- Increase work processes and decision-making practices are aligned to support DHA's mission
High Performing Organization in both Public Housing and HCV Program
- Recruit and retain quality employees
- Strengthen DHA's financial well being
- Achieve and maintain high performer status
- Avoid audit findings
Build Strong Community Partnerships
- Strengthen and increase community relations
- Increase community awareness
Provide Quality Customer Service
- Ensure effective communication within the organization, with clients, and the community
- Treat everyone with RESPECT
- Ensure that staff is knowledgeable about the programs we offer
- Build stronger levels of trust and transparency
Create Healthy & Sustainable Communities
- Elicit/Involve resident/community participation in planning decisions
- Promote public health and a clean, safe environment
- Provide diversity and diverse housing opportunities
- Design housing that incorporates transportation options
- Improve availability and access by ALL to opportunities and needs
Build a Strong Asset Portfolio
- Maintain attractive, well-maintained properties and fleet
- Invest in private market real estate
- Seek alternative funding sources
- Maintain competitive rents
- Have a pool of builders, developers and design professionals
