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Maintenance

For Non-Emergency Repair Requests,
please use our Maintenance Request Form.

For After-Hours Maintenance or Emergency Requests,
please call 919.683.2545 or 919.831.5637.

When calling, please let us know the type of maintenance request and if this is an emergency request for service (service needed within 24 hours).

Examples of Emergency Maintenance Requests Include:

  • Smoke detector(s) not operating
  • No heat in entire apartment
  • Main stoppage (all sinks, bathtub, toilets)
  • No hot water
  • Major pipe burst
  • Toilet stoppage (with one toilet in home only)
  • No electrical service in the entire apartment (when utility bill has been paid)
  • Lock out

Maintenance Tips

  • Remember to turn on your bathroom fan while in the shower to prevent moisture build up
  • Avoid clogs in the kitchen sink. Don't throw bones or food in your garbage disposal
  • Avoid toilet clogs, only dispose toilet paper in your toilet
  • Use tall kitchen trash bags when disposing in trash receptacle
Map showing the location of Durham within the state of North Carolina

Serving the City of Durham, North Carolina