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Maintenance Issues

Report any maintenance problems immediately to our MAINTENANCE LINE: 1-844-RING-DHA (1-844-746-4342)

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Failure to report maintenance issues can lead to further damage, which will be charged to the resident.

Report Maintenance Concerns to 1-844-RING-DHA (1-844-746-4342).

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If you have an EMERGENCY maintenance issue between 4:30 PM and 8:30 AM, an on-call maintenance tech will come out. Otherwise, your issue will be dealt with during regular business hours.

Emergency Maintenance Issues Are:

  • A/C not working - temp above 80
  • Heat not working - temp below 55
  • Refrigerator out
  • Stove completely out
  • Electrical spark
  • Power out - call NES 615-234-0000 first
  • The toilet completely stopped up
  • The water line has broken/flooding the apartment
  • Water heater leaking
  • No water at all
  • Tub/sink handle broken/spraying water/Tub stopped up
  • The sink stopped up AND overflowing
  • Garbage disposal causing the backup
  • Window completely broken out
  • The door is completely broken (can't lock)
  • Ceiling leaking
  • Snake or wild animal in apartment
  • Apartment lock-out
  • Gas Leak - call 911
  • Fire - call 911

Please help to conserve utilities. Do not alter or replace plumbing fixtures, as they are installed to conserve water. Report leaks, dripping faucets, or running toilets immediately. Washing vehicles on Durham Housing Authority property is strictly prohibited.

A faucet dripping water. A sign that has someone washing a car with a red circle and a line going through it over top. The bottom states Car Washing Prohibited.

Map showing the location of Durham within the state of North Carolina

Serving the City of Durham, North Carolina