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Safety & Security

Check that all door locks, window latches, and security devices are secure and functioning properly for your safety and peace of mind. If any issues or concerns arise with these security features, residents should promptly contact the maintenance line - 1-844-RING-DHA (1-844-746-4342) for assistance.

Do not alter, re-key, replace locks, or add locks or bolts without written approval.

Safety Tips for Residents

  1. Stay Aware of Your Surroundings
    Always be aware of your surroundings and the people around you, especially in common areas.

  2. Lock Doors and Windows
    Ensure that all doors and windows are locked when you leave your unit or go to bed. Use deadbolts when possible.

  3. Report Suspicious Activity
    If you notice any unusual behavior or suspicious activity, report it immediately to the appropriate authorities or property management.

  4. Know Your Neighbors
    Introduce yourself to your neighbors and build a community network. Having reliable neighbors can enhance safety.

  5. Practice Fire Safety
    Know the escape routes in case of a fire, and regularly check smoke detectors to ensure they are functioning.

  6. Avoid Sharing Personal Information
    Be cautious about sharing personal information with strangers, including guests, and be selective about who you invite into your home.

  7. Utilize Safety Features
    Use any safety features available in your housing complex, such as security cameras, emergency call buttons, and well-lit pathways.

  8. Keep Emergency Contacts Handy
    Have a list of emergency contacts, including local police, fire department, and a trusted neighbor, readily accessible.

  9. Participate in Community Programs
    Engage in community safety programs or neighborhood watch initiatives to strengthen community ties and collective safety efforts.

  10. Educate Family Members
    Teach children and other family members about safety practices, including how to respond in emergencies.

  11. Maintain Clear Exits
    Keep hallways, stairwells, and entrances clear of obstacles to ensure safe passage during emergencies.

  12. Use Caution with Packages
    Be vigilant with deliveries and packages left at your door; verify the source before accepting.
Map showing the location of Durham within the state of North Carolina

Serving the City of Durham, North Carolina