Charges/Fees

Repairs/Maintenance. IMMEDIATE REPORTING is required. There is no charge for normal wear and tear that is promptly reported to DHA.

Breakage, Damage, Loss, Negligence. Charges shall be the cost of labor and materials. The labor rate is currently $38 per hour and subject to adjustment based on industry rates Standards. Please be reminded that do-it-yourself repairs are prohibited. Hiring repairs done is more expensive than DHA doing the repairs.

Coverings, Wallpaper, Paint, Contact Paper. The unauthorized use of these products will be charged against your security deposit of $50 per room.

Keys Dropped in Elevator Shaft. The resident will be charged the fee charged to DHA's elevator contractor.

Refuse/Garbage Removal. For removal of trash carts from sidewalks and placement in proper storage place the day following pickup, residents will be charged for not complying with sanitation pickup requirements a minimum of $50.

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• Resident Charges (Draft)
• Important Phone Numbers

Resident Charges (Draft)

• Duplicate Keys
  • Apartment/Mailbox
    • Cost: $25.00
      
      
• Lockouts
  
  • Business Hours
    • Cost: $30.00
      
      
  • Weekends & Holidays
    • Cost: $150.00
      
      
• Lock Change (No Damage)
  
  • Cost: $150.00
    
    
• Mailbox Lock Replacement
  • $30.00
    
    
• Unauthorized Animals
  • 1st Warning
    • Cost $25.00
      
      
  • 2nd Warning
    • Cost: $50.00
      
      
  • 3rd Warning
    • Eviction
      
      
• Storage After Move-Out
  
  • Cost: $60.00
    
    
• Flooring (Plus Labor)
  • Tile (each)
    • Cost: $3.00
      
      
• Windows
  • Cost: Market Price Plus Labor
    
    
  • Bathroom Window Operator (Plus Labor)
    • Cost: Market Price Plus Labor
      
      
  • Screens (Includes Labor)
    • Market Price
      
      
  • Complete Screen With Frame
    • Cost: $50.00
      
      
  • Gas-Filled Aluminum Frame
    • Cost: $500.00
      
      
  • Window Shades
    • Cost: $20.00
      
      
  • Window Blinds
    • Cost: $35.00
      
      
• Interior Lauan Door Slab (Plus Labor)
  • 24 Inches
    • Cost: $80.00
      
      
  • 28 Inches
    • Cost: $100.00
      
      
  • 30 Inches
    • Cost: $100.00
      
      
  • 32 Inches
    • Cost: $100.00
      
      
  • 36 Inches
    • Cost: $125.00
      
      
• Exterior Door
  
  • Cost: Market Price Plus Labor
    
    
•  Storm Door
  • Cost: Market Price Plus Labor
    
    
  • Storm Door Closer (Entire Kit)
    • Cost: $25.00
      
      
  • Latch
    • Cost: $9.00
      
      
  • Locksets & Parts
    • Cost: Market Price Plus Labor
      
      
• Locks
  • Privacy Lock
    • Cost: $15.00
      
      
  • Passage Set
    • Cost: $12.00
      
      
  • Dead Bolt
    • Cost: Market Price Plus Labor
      
      
• Paint (Plus Labor)
  • Parchment
    • Cost: $20.00
      
      
  • Gripper Primer
    • Cost: $25.00
      
      
  • Bin Primer
    • Cost: Market Price
      
      
  • Bin Primer (Spray)
    • Cost: Market Price
      
      
  • Unit Paint Request
    • Cost: $1,500.00
      
      
• Refrigerator
  • Crisp Drawer Top
    • Cost: $50.00
      
      
  • Gasket Replacement
    • Cost: $100.00
      
      
  • Refrigerator Replacement
    • Cost: $600.00
      
      
• Stove
  
  • Drip Pan 6 Inches
    • Cost: $6.00
      
      
  • Drip Pan 8 Inches
    • Cost: $7.00
      
      
  • Eye
    • Cost: $13.00
      
      
  •  Oven Elements
    • Cost: $50.00
      
      
  •  Stove Replacement
    • Cost: $600.00
      
      
• Heaters (Plus Labor)
  • Replace Thermostat
    
    • Cost: $85.00

• Smoke Detector Reactivation
  • Cost: $50.00
    
    
  • Smoke Detector
    • Cost: $35.00
      
      
  • Fire Extinguisher
    • Cost: $125.00
      
      
• Closet Rod Replacement
  • $15.00
    
    
• Lawn or Yard Clean Up
  • $50.00
    
    
• Trash Removal
  • $50.00
    
    
• NSF/Returned Check Fee
  • Cost: $30.00
    
    
• Late Rent Payment Penalty
  • Cost: $15.00
    
    
• Bathroom Window Operator
  • Cost: Market Price Plus Labor
    
    
  • Shower Rod
    • Cost: $4.00
      
      
• Resident Caused Clogged Toilet (Per Hour)
  
  • Cost: $100.00
    
    
• Back Flow Valve Replacement
  • Cost $400.00
    
    
• Water Meter Replacement
  • Cost: $600.00
    
    
• Lighting (Plus Labor)
  • Light Bulb
    • Cost: $3.00
      
      
  • Light Fixture Replacement
    • Cost: $50.00
      
      
• Vents
  • Return Cover
    • Cost: $45.00
      
      
• Floor Replacement
  • Cost $20.00

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Important Phone Numbers

• Maintenance Line - Call Center
  (844) 866-4594
  
  
• DHA Central Office - Office
  (919) 683-1551
  
  
• Forest Hill Heights - Office
  (919) 598-5024
  
  
• Scattered Sites - Office
  (919) 598-5024
  
  
• Hoover Road - Office
  (919) 598-5024
  
  
• McDougald Terrace - Office
  (919) 596-1639
  
  
• Cornwallis Road - Office
  (919) 493-5801
  
  
• Laurel Oak - Office
  (919) 493-5801
  
  
• Preiss Steele Place - Office
  (919) 479-5050
  
  
• Edgemont Elms - Office
  (919) 667-0787
  
  
• Goley Point - Office
  (919) 683-1551 ext. 7299
  
  
• 1010 Worth Street- Office
  (919) 598-5024
  
  
• Morreene Road - Office
  (919) 382-0321
  
  
• Damar Court - Office
  (919) 382-0321
  
  
• Oxford Manor - Office
  (919) 220-7637
  
  
• Club Boulevard - Office
  (919) 220-7637

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